Receive your item as described. Hey, Joyce, and thank you for taking time and giving me some feedback. … First, download the Mercari App from the Apple Store or Google Store (all transactions go through the app): See! Guess it doesn’t matter WHAT you design, if you have zero care for your buyers and sellers (so far) and all you care about is making money hand over fist. They refunded the entire amount to my Master Card, so no problem there. My name is Egon and I am the owner of EgonSarvReviews.com. But I have $740 in sales and I can’t even get my account because I’m blocked for everything. Positive & Negative Reviews: Mercari: The Selling App - 10 Similar Apps, 12 Features, 6 Review Highlights & 1,087,790 Reviews. Thank You for Your Reply! With those “new” sites… Well, sometimes people running them are honest and sincere but just because of lack of professionalism and experience they can make mistakes and then customers obviously complain. Sporting goods to electronics. SHIP IT. I put my customer service as a top priority and always keep my customers up to date regarding the status of their order but Mercari has locked out my ability to communicate with the buyers of these orders that are in transit. Any update on when this will be fixed? Sad story. And there are many, many more examples like the one you described above – how people get scammed by dishonest sellers or buyers and how badly Mercari treats them after that. Review #2021327 is a subjective opinion of poster. Within a day I had a return label, Prority Mail for a $1 belt no less, and mailed it back. What happened? On eBay, I have had maybe 2 Seller scammers in a decade, their protection is 90% for Buyers. Maybe they have finally decided to change their attitude…. I love ebay and I love Etsy and have never had any problems with them. Let’s see. And so scammers have become buyers. Is the platform trustworthy and safe enough to do business with it? All the brands you know and love. I am feeling like I have just been ripped off for $3000 because I believe there is potential Identify Theft being attempted or scamming to the degree I’ve never heard of before. My complains are about shipping speed, since sellers are given 3 days to ship the item you bought. Share. There are cases where other sellers refuse to do business with the buyer because of that one bad feedback: If you plan to sell or buy on Mercari, I highly recommend to at least scroll through the following complaints and feedback. If you need a rollback of Mercari, check out the app's version history on Uptodown. My advice: ONLY DO SMALL TIME BUYING & SELLING ON MERCARI! Some people have got their issues solved while others keep calling and emailing them and nobody bothers to answer. And if they do, they at least can stay away from these dishonest sellers that scammed you. Customer Rating Needs Improvement. Scammed 4 times in 1 week with iWatches. Why are there so many scams everywhere now?? Mercari I can vouch for has really shapes up it’s USA platform this year. Received a broken item and cannot get anyone from Mercari to contact me to initiate a refund process. I like how upfront they are with their fee’s and shipping. We need more information to assist you in a better way- 1. But it is only good news if they change their behavior and attitude. But now with the same fees as ebay give or take there is literally ZERO reason to use this app. If it shows delivered with the label Mercari provided the buyer for the return they will refund the buyer immediately and I may be out myaurhenti, expensive item. My listing. Mercari changes that up with an experience that focuses on the Mercari mobile app. Toys. I am so terribly sad you have been treated so badly. Horrible! experience with that ‘dumb’ Mercari seller. If you are a seller, you get scammed by dishonest buyers (they will buy from you, then after receiving the item, they cancel the transaction and get refunded). It is terrible customer service but what can you do? Mercari will hold your payment until the item gets delivered, and you verify that it is as described. There is big trouble, though – the internet is flooded with complaints against Mercari. All was well, but the the problem started…….one seller sent a note stating she had shipped. However, there are certain reasons why many people don’t want to use it. Also they upgraded their web application and now it is possible to post items directly on the web, not only on a smartphone. However, sometimes, in some special occasions we really need such a service. As for Mercari, I don’t even know – in this thread here there are so many complaints by both – buyers and sellers who have been scammed by the other side (and/or Mercari as well.) 2021-01-18 11:39:47 @mellionline02 Just me working on Etsy listings for the insane amount of things I’ve been making the past month regretting not making listings as I went ? 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